Customer Service

Services & Facilities

• ATM's 
• Baby changing rooms
• Currency exchange services
• Dedicated taxi drop-off and pick-up areas
• Gift Cards from 10 OMR to 50 OMR
• OIFC, Omantel, Ooredoo, Awasr payment machine
• Customer Service Desk
• First aid Room
• Postal boxes &
• Prayer rooms for men & women
• Wheelchairs
• Car wash services
• Personal emergency assistance
• Power bank & Free Mall Wifi

Useful Numbers

• Customer Service :+968 244 70 700
• Emergency Services
• Oman Royal : 9999
• Oman Fire Department : 9999
• Ambulance : 9999
• Airport ⁄ Flight Inquiry
• Muscat International Airport : +968 24351234
• Oman Air Flight Inquiry : +968 24519223