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Tourist Information

 
 

•    PLEASE FOLLOW THE ATTACHED COURTESY POLICY

o    No Smoking inside the Mall
o    Please wear conservative clothing. For Example: shoulders and knees should be covered.
o    No kissing or overt displays of affection
o    No dangerous activities. For example: hoverboards, rollerblading or skateboarding
o    No consumption of alcohol in the mall
o    No pets are allowed in the mall

Thank you very much for your cooperation.
 
•    OPENING TIMES


Mall Timing
Saturday to Wednesday 10:00am to 10:00pm
Thursday & Friday 10:00am to 12:00am

Carrefour
Daily from 9:00 AM to midnight

Magic Planet
Saturday to Wednesday 10:00am to 11:00pm
Thursday & Friday 10:00am to 12:00 Midnight

Cinemas
Saturday to Thursday - 30 minutes before the first show 
Friday - sometimes movies start at 8:50 AM and then start from 2:00 PM till last show end

Coffee shops
Daily 8:00 AM to Midnight

Restaurants & Food Courts
Daily from 10:00 AM to 12:00 midnight
From Iftar to 1:00 am During the month of Ramadan only.


•    SERVICES & FACILITIES

o    Customer service located in the first floor will be pleased to assist you
o    Wheelchair
o    Personal Emergency Assistance
o    Prayer Rooms ( Male & Female)
o    Baby Changing Rooms
o    Restrooms ( Male , Female and Disabled)
o    Multi-level covered parking. More than 1,100 parking available
o    Dedicated Taxi dropp- off and pick- up area
o    Bill payments , Telephone , OIFC and ATM machines
o    Currency Exchange Service
o    Lost and Found Facilitiy
o    Gift Cards
o    Post Box
o    Trolley Holding Area
o    Power bank & mall wifi


•    USEFUL INFORMATION

Foreign Exchange
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Size Conversion Chart
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•    USEFUL NUMBERS

o    Customer Service : +968 24 47 0700
o    Mall Management : +968 24 47 0700
o    Carrefour Hypermarket : +968 24 47 2836
o    Magic Planet : +968 99 43 4296

Emergency Services
o    Muscat Police : 9999
o    Muscat Fire Department : 9999
o    Ambulance : 9999

Airport/Flight Inquiry
o    Muscat International Airport : +968 24 51 9223
o    Flight Inquiry : +968 24 24 35 1234

Other Government Departments
o    Muscat Immigration : +968 24 56 9944
o    Muscat Municipality : 80077222

Hospital Emergency Numbers
o    The Royal Hospital : +968 24 599000
o    Muscat Private Hospital : +968 24 583600
o    Kims Oman Hospital : +968 24 760100
o    AL Raffah Hospital : +968 24 618900
o    Welcare Hospital : +968 22 081700

Credit Card Inquiries
o    Bank Muscat : +968 24 795555
o    American Express : +968 24 573555
o    Diner’s Club : + 968 24 795490
o    MasterCard : +968 800 766 66
o    Visa : +968 24 795555

Taxi Service
o    Hallo Taxi (Muscat) : +968 24 607011
o    City Taxi (Muscat) : +968 9 5103152
o    Bid Bid Taxi ( Muscat : +968 24 693377

Telephone Directory Service
o    Directory : 1318